25 November 2009
There’s little doubt that 2009 has been a really tough year for nearly everybody. We felt helpless to do much to try and change the mindset of our customers who were intimidated by the avalanche of news that painted nothing but doom and gloom.
We noted a turning point last June when low prices and pent-up demand seemed to reach a tipping point. Instead of folks planning a cruise six to nine months in advance, we saw customers buying cruises six to nine weeks in advance and sometimes even closer in! We saw a rush which was heartening to our business survival. And even better news, for us, consumer booking patterns are looking more like the traditional model as cruise lines and land based-resorts are offering early booking deals to capture early commitment from vacation buyers!
This is a time of the year to dwell on giving thanks. Cruise Holidays of Woodinville was thrilled to be selected as part of the President’s Circle for 2009, giving us top 20 store status for the year. Both Steve and I give thanks that the folks who work at Cruise Holidays of Woodinville are dedicated travel professionals who are committed to delivering great customer service.
It’s our hope that our Thanksgiving thanks for 2009 will be dwarfed by the potential we see for a great 2010, and we wish that for everyone who comes in contact with us.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment